Frequenty Asked Questions
Find quick answers to common questions about our cleaning services, bookings, and processes.
What cleaning services do you offer?
We provide a range of residential cleaning services, including general cleaning, deep cleaning, end-of-lease cleaning, and carpet cleaning
Do I need to be home during the cleaning?
No, you don’t need to be home. Simply provide clear entry instructions, and our professional cleaners will take care of the rest.
Are your cleaners trained and insured?
Yes. All our cleaners are fully trained, screened, and insured to ensure safe and reliable service.
Do you bring your own cleaning supplies and equipment?
Yes, our team arrives fully equipped with professional-grade cleaning products and tools.
How do I book a cleaning service?
You can easily book online through our website or contact our support team for assistance.
Do you offer same-day or emergency cleaning services?
Yes, we offer 24/7 emergency and same-day cleaning services, subject to availability.
Can I customize my cleaning service?
Absolutely. We offer flexible and customized cleaning solutions to suit your home and specific requirements.
What areas do you service?
We provide residential cleaning services across Melbourne and surrounding suburbs.
